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10 card cloning fraudsters held for cheating ICICI Bank

Press Trust of India  |  Hyderabad 

In one of the biggest cybercrimes in recent times, ten members of an inter-state gang were arrested for allegedly cheating and withdrawing over Rs 3 crore with cloned cards, police said Wednesday.

The fraudsters from and verified card numbers through and booking application and validated PIN number of more than 3,500 customers through Interactive Voice Response, they said.

They withdrew the amounts from ATMs located in West Bengal, Jharkhand, Bihar, Uttar Pradesh, Delhi, Haryana, Punjab, Rajasthan, Maharashtra, Tamil Nadu, and

"It is one of the biggest cyber crimes which has happened in recent times and this shows a paradigm shift in the cyber criminals fraudulent methods in doing frauds targeting banks itself instead of individual customers," V C Sajjanar said.

A complaint was lodged on March 26 by Regional Manager, (Financial Crime Prevention Group), ICICI Bank,

During March, the bank's toll-free customer care call centre at had received more than three lakh calls on IVR platform from various un-registered mobile numbers of accounts with a very specific request of balance enquiry by Debit card number and Personal Identification Number, according to the complaint.

Of the validated cards of more than 3,500, withdrawals took place with more than 1,000 cards amounting to more than Rs 3 crore, it said.

These fraudsters modified their modus operandi to fetch huge amounts by playing fraud on banks instead of targeting individual bank customers, police said.

An in a statement said: "ICICI Bank has proactively informed the police about the matter and has been supporting them to book the fraudsters.

We would like to inform that there has been no financial loss to our customers. The Bank is refunding money to customers who are impacted by this incident."

As a precautionary measure, the bank said it has blocked cards of customers who may have been affected and have replaced their cards with new ones.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Wed, April 24 2019. 19:35 IST