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49 mn Instagram users had their data leaked by Mumbai-based agency, Chtrbox

The company termed the reports of private data being leaked as 'inaccurate' and acknowledged that 'a particular database for limited influencers was inadvertently exposed for approximately 72 hours'

Press Trust of India  |  New Delhi 

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Mumbai-based Chtrbox, which was allegedly responsible for leaking data of millions of users, has said for a limited number of influencers was inadvertently exposed but that did not include any sensitive personal data.

The company termed the reports of private data being leaked as "inaccurate" and acknowledged that "a particular for limited influencers was inadvertently exposed for approximately 72 hours".

"This did not include any sensitive personal data and only contained information available from the public domain, or self reported by influencers," it said in a statement late Tuesday night.

On Tuesday, Facebook-owned said it is investigating whether a third-party - Chtrbox - improperly stored its user data in violation of its policies after reports that information of millions of users being available online allegedly in an unsecured database emerged.

These reports said the database found online - with over 49 million records - contained information of millions of influencers, celebrities and brand accounts. The database was allegedly traced back to Chtrbox.

The reports had said apart from public data (like bio, profile picture and number of followers), the database also allegedly contained users' private contact information such as email address and phone number.

An Instagram had said the company is "investigating whether a third party improperly stored Instagram data, in violation of our policies. It's also not clear whether the phone numbers and e-mails in Chtrbox's database came from Instagram".

Chtrbox, in its statement, asserted that no personal data has been sourced through unethical means by the company.

"Our database is for internal research use only, we have never sold individual data or our database, and we have never purchased hacked-data resulting from platform breaches. Our use of our database is limited to help our team connect with the right influencers to support influencers to monetize their online presence, and help brands create great content," it added.

First Published: Wed, May 22 2019. 10:01 IST
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