Mercedes India

Mercedes-Benz India, Zoho tie up for decentralised dealer management system

Mercedes-Benz India and Zoho have partnered to launch a decentralised dealer management system to enhance customer experience and digitise the luxury automobile brand's nationwide dealership network. The Dealer Management System (DMS) -- SKYLine', will digitise the complete service lifecycle -- from booking and digital check-in to skill-based technician assignment and final delivery -- through real-time data integration, streamlined workflows, and unified backend operations. Each Mercedes-Benz dealership in India will now function through its own dedicated Zoho CRM setup, allowing independent operations while maintaining adherence to centrally defined standards, according to a joint statement. "SKYLine combines dealer-level autonomy with centrally governed processes, delivering a fully digitised and integrated platform across Mercedes-Benz India's nationwide dealership network, elevating customer ownership experience significantly, the statement said, adding that the rollout was ...

Mercedes eyes best-ever festive sales, urges uniform road taxes for growth

The recent GST rate cut is likely to make the upcoming festive season the 'best-ever' for the luxury carmaker, but there is a need to cap road taxes levied by states on car purchases for long-term growth of the industry, Mercedes-Benz India MD and CEO Santosh Iyer said. In an interaction with PTI here, Iyer noted that to help cost reduction measures trickle down to the end customer, some uniformity is required in road taxes levied by states across the country. While welcoming the GST rate rationalisation, he pointed out that the automotive sector remains one of the highest taxed, with state levies ranging from 15 to 22 per cent across the country. "The reduction in GST, which has a clear impact on price by 6- 8 per cent, would definitely have an impact on demand in the short run, for sure, because there has been a postponement of purchases in August that should get materialised," Iyer said. The GST rate cut brings a lot of positive sentiment and momentum to the market, he added. "

Luxury car buyers may get 5-8% price benefit: Mercedes-Benz India MD & CEO

Mercedes-Benz India MD & CEO Santosh Iyer says GST rationalisation will boost festive sales, with buyers set to gain 5-8% price benefit

Govt may hike GST on luxury EVs, blow for Tesla, BMW, Mercedes, BYD

The panel recommended raising the GST rate to 18per cent from 5per cent currently for EVs priced between 2 million and 4 million rupees ($23,000-$46,000)

Bulk of Mercedes cars on road E20-compliant: MD & CEO Santosh Iyer

Iyer was talking to reporters on Tuesday night after launching the Mercedes-AMG CLE 53 4MATIC+ Coupe -- a high-performance, two-door luxury model -- in India

Mercedes-Benz India unfazed by China rare-earth magnets supply curbs

Company is 'comfortably placed' this year in sourcing critical supply, says automaker

India-UK FTA a positive step; car prices unlikely to change: BMW, Mercedes

Mercedes-Benz and BMW have termed the India-UK free trade agreement (FTA) a positive development while noting that it would not have much bearing on the prices of luxury cars in the country. Last week, India and the UK sealed a landmark FTA that will lower tariffs on 99 per cent of Indian exports and would make it easier for British firms to export whisky, cars and other products to India, besides boosting the overall trade basket. The aim is to double two-way commerce by 2030 from the present USD 60 billion India has included adequate safeguards in the agreement to protect its sensitive sectors and in the automobile segment, the import duty will be reduced over 10-15 years. The duty concession on imports of petrol and diesel engine vehicles from the UK is limited to a pre-defined quota. "Fundamentally, we have always advocated free trade as a multinational company, because we feel that free trade helps in better growth... So I think for us, definitely it's a real welcome move, ...

Mercedes-Benz India focuses on deep localisation as forex hit push costs up

Luxury carmaker to raise prices in two phases in 2025 due to forex pressures while expanding localisation to protect margins and banking on India's economic resilience

Force Motors posts higher quarterly profit on strong demand, one-off gain

Forces Motors' quarterly profit before exceptional items and tax rose 27.5% to 2.73 billion rupees from a year ago. It recorded a one-off income of 3.95 billion rupees from government incentives

India could benefit from free trade in long term: Mercedes India MD & CEO

India could be a beneficiary in the long-term from the ongoing tariff war that could lead to better trade and lowering of barriers, even though there can be short-term shocks, according to Mercedes-Benz India Managing Director and CEO Santosh Iyer. While the Indian automotive segment is not directly impacted by US President Donald Trump's tariff war, Iyer told PTI that consumer sentiment in the luxury segment is still positive despite a highly volatile scenario globally due to the current geopolitical situation, currency fluctuations and supply chain concerns. "For the first time, we are discussing about opening up of our borders and also opening for two-way trade. Generally, we have always advocated for more open and fair trade policies that help foster global economic growth and drive innovation as well," he said when asked about the overall impact of the ongoing tariff war. The free trade, based on low tariffs and reduced trade barriers, has significantly increased international

India sales may rev up soon to be among top 5 markets for Mercedes-Maybach

Mercedes-Benz India had its best year in its 30-year history in 2024, selling 19,565 vehicles-a 12.4 per cent year-on-year growth

After record sales in 2024, Mercedes plans to open 20 new outlets in India

Rapid economic growth in India has wrought a fundamental shift in attitude towards luxury purchases among its younger generations

Mercedes reports best-ever annual sales; to roll out 8 models in 2025

Luxury carmaker Mercedes-Benz India plans to roll out 8 new models, including battery electric vehicles, this year as it looks to sustain sales momentum having posted record sales in 2024. The company sold 19,565 units last year, registering a growth of 12 per cent as compared to 17,408 units in 2023. Mercedes also saw sales of battery electric vehicles almost doubled in 2024 as compared to 2023. The company said one out of the four vehicles it sold last year was a top end vehicle (TEV) with a price tag exceeding Rs 1.5 crore. In an interaction with PTI, Mercedes-Benz India Managing Director & CEO Santosh Iyer said the new launches would be a mix of new models as well as fresh versions of the existing line up. The company introduced 14 new models last year in India. Iyer noted that the company remains optimistic as sales growth to continue in 2025 as well despite witnessing some headwinds in the second half of last year. In the second half of last year, the market growth actuall

Luxury carmaker Mercedes-Benz appoints Emrah Ozer as CFO for India

German luxury carmaker Mercedes-Benz on Monday said Emrah Ozer has been appointed as its Chief Financial Officer for its Indian operations as part of an organisational change in its finance and controlling function effective since January 1, 2025. Ozer, currently associated as a Member of the Board of Management and Head of Finance & Controlling, Mercedes-Benz Otomotiv Turkey, will be inducted into the Board of Mercedes-Benz India as Executive Director in due course of time. He succeeds Evren Cakabey who has taken over as the Executive Director & CFO, Mercedes-Benz G GmbH, Austria, effective January 1, 2025, Mercedes-Benz India said in a statement. Commenting on Ozer's appointment, Santosh Iyer, Managing Director & CEO, Mercedes-Benz India, said the company will benefit from his rich expertise in managing International Finance, business modelling and investor relations. "We are confident that Emrah, with his diverse international financial experience and proven track ...

Luxury on wheels: Over 6 high-end cars sold every hour in India in 2024

India's luxury car market sees rapid growth, with over 50,000 units expected to be sold in 2025, supported by rising wealth, new model launches, and a thriving affluent class

How Mercedes-Benz retains its crown in India's luxury car segment

For the first time in history, the luxury car market is poised to cross the sales mark of 50,000 units in 2024, with Mercedes-Benz leading the way

Volkswagen India 'misclassified imports'; faces $1.4 bn tax evasion notice

A notice dated Sept 30 says Volkswagen used to import 'almost the entire' car in unassembled condition -- which attracts a 30-35 per cent import tax in India under rules for CKD, or completely knocked

After Mercedes, BMW India announces price hike of up to 3% from January

Luxury carmaker BMW India on Friday said it will increase prices of its entire model range by up to 3 per cent from January next year. The new prices will be effective from January 1, 2025 onwards, the German automaker said in a statement. The company's range of locally produced cars includes the 2 Series Gran Coupe, 3 Series Long Wheelbase, 5 Series Long Wheelbase, 7 Series Long Wheelbase, X1, X3, X5, X7 and M340i. BMW also sells models like i4, i5, i7, i7 M70, iX1, BMW iX, Z4 M40i, M2 Coupe among others as Completely Built-up Units (CBU). Last week, Mercedes-Benz had announced to hike the prices of its vehicles in India by up to 3 per cent on its entire model range in the portfolio from January 1, 2025, citing a rise in input costs, inflationary pressures and higher operational expenses. Prices of Mercedes-Benz cars in India will get costlier by Rs 2 lakh for the GLC to Rs 9 lakh for the top-end Mercedes-Maybach S 680 luxury limousine.

Mercedes-Benz India to raise prices by up to 3% from 2025: CEO Santosh Iyer

German luxury carmaker Mercedes-Benz on Friday said it will hike prices of its vehicles in India by up to 3 per cent on its entire model range in the portfolio from January 1, 2025, citing a rise in input costs, inflationary pressures and higher operational expenses. Prices of Mercedes-Benz cars in India will be revised by Rs 2 lakh for the GLC to Rs 9 lakh for the top-end Mercedes-Maybach S 680 luxury limousine, Mercedes-Benz India said in a statement. The combination of rising input costs, inflation, and higher operational expenses has been exerting considerable pressure on Mercedes-Benz India's business operations and the company has been absorbing the rise in operational cost since the last three quarters, it added. "Over the past three quarters, we have been facing increased pressure on our cost structure primarily driven by escalating material cost, fluctuating commodity pricing, increased logistics expenses and inflationary cost," Mercedes-Benz India Managing Director & CEO

Mercedes takes India learnings on D2C retailing to global markets

German luxury carmaker Mercedes-Benz is taking learnings on direct-to-consumer retailing of vehicles to its global market from India, where it has been able to clock a revenue of Rs 40,000 crore in three years of starting its 'Retail of the Future' model, a senior company official said on Tuesday. Mercedes-Benz India, which on Tuesday launched its new 'AMG C 63 S E PERFORMANCE' model equipped with F1 hybrid technology priced at Rs 1.95 crore, plans to complete conversion of all of its existing 100 outlets under the direct-to-consumer model in the next 12 to 18 months. "This October, we completed three years of the direct-to-consumer model that we started. When you look at the numbers, (we have sold) 50,000 cars and Rs 40,000 crore turnover coming just in the last three years out of 'Retail of the Future' direct transactions," Mercedes-Benz India Managing Director & CEO Santosh Iyer told PTI in an interaction. He further said, "What makes us more proud is also that after India, now