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Snapchat down as users unable to refresh app

IANS  |  San Francisco 

Users in and some parts of the US reported that popular photo-messaging app have stopped working for them.

Instead of showing the usual filters and lenses or the ability to send messages, the app simply failed to load, reported on Sunday.

"Users report seeing a message telling them that the service isn't working and that they should refresh the app. But refreshing does not seem to be working, and thousands of people have reported problems," the report added.

Several users took to to share the problem.

"Is down for anybody else?" wrote one user.

"I like how is the first thing i open when this happens #snapchatdown," another user tweeted.

responded to some complaints on Twitter, saying they were "looking into the issue".

The company added four million new users in the first quarter of 2019, registering a revenue of $320 million -- up 39 per cent (year-over-year).

Snapchat's daily active users (DAUs) were 190 million -- up two per cent from 186 million in the previous quarter but down from 191 million in Q1 2018.

--IANS

na/ksk

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Mon, May 20 2019. 10:14 IST
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