Launches 2nd service centre at Lamington Road, in Mumbai
NETGEAR®, Inc. (NASDAQGM: NTGR), a global networking company that delivers innovative products to consumers, businesses and Internet service providers, today kick started its 2nd service centre at Lamington Road, Mumbai. As there has been a tremendous growth in the sales for NETGEAR products in Mumbai and west region, it was natural for the company to have one more service centre. The objective of NETGEAR is to stay close to the customers so that they get hassle free service and do not add pressure to the sales points. Of course this initiative is an ongoing process and as the days passes the company will more and more fortify its service capability.
On this occasion, Atul Jain, Country Manager, NETGEAR Technologies Pvt Ltd, said, “NETGEAR has always believed in customers’ satisfaction. We already have a service centre at Mumbai. And further to make customers’ satisfaction paramount, we are introducing the second service centre at Lamington Road, which is the IT Hub of Mumbai. An additional service centre would certainly enhance the confidence of the customers on NETGEAR products though we have emerged as a strong brand among the SME networking market space.”
The commencement of the 2nd service centre at the Lamington Road will enable NETGEAR distributors and channel partners to have an additional advantage and to focus more on the business.
The new service centre will support the entire range of NETGEAR products sold in India, in terms of addressing replacement and warranty issues. Besides, the centre will enable NETGEAR to limit the TAT to 24 – 48 hours. However, the time span could vary depending upon the product availability and geographies. Further, the service centre is operational from 1st June 2011.
About NETGEAR, Inc.
NETGEAR (NASDAQGM: NTGR) is a global networking company that delivers innovative products to consumers, businesses and service providers. For consumers, the company makes high performance, dependable and easy home networking, storage and digital media products to connect people with the Internet and their content and devices. For businesses, NETGEAR provides networking, storage and security solutions without the cost and complexity of Big IT. The company also supplies top service providers with retail proven, whole home solutions for their customers. NETGEAR products are built on a variety of proven technologies such as wireless, Ethernet and powerline, with a focus on reliability and ease-of-use. NETGEAR products are sold in over 28,000 retail locations around the globe, and through more than 37,000 value-added resellers. The company's headquarters are in San Jose, Calif., with additional offices in 25 countries. NETGEAR is an ENERGY STAR(R) partner. More information is available at http://www.NETGEAR.com or by calling (408) 907-8000. Connect with NETGEAR at http://twitter.com/NETGEAR and http://www.facebook.com/NETGEAR.
(C)2011 NETGEAR, Inc. NETGEAR and the NETGEAR logo are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Information is subject to change without notice. All rights reserved.
