The Punjab government has launched a dedicated helpline number 1905 for citizens of the state to share their grievances directly with Deputy Chief Minister Sukhbir Singh Badal.
This toll free number would function from Monday to Saturday between 8 am to 8 pm.
To make it a more effective tool to resolve grievances, the Deputy CM will personally review the functioning and public response of this helpline on fortnightly basis besides randomly calling the complainants to enquire about their satisfaction and feedback, an official spokesman said here today.
The governance reforms department has launched this helpline number after success of Punjab Police helpline 181 and excise department helpline number 1800-258-2580 for business community to register their grievances and suggestions.
Besides, a dedicated mobile No. 7696-181-181 for WhatsApp users had also been launched to facilitate the needy persons where people can upload photos, videos or audio clips regarding any violation of law/rules besides provide feedback on police working/behavior/conduct, he said.
