PhonePe processed 8.93 bn UPI transactions in July, ahead of Google Pay's 6.92 bn, as total UPI volume hit a record 19.46 bn worth ₹25.08 tn, NPCI data shows
People faced difficulties in making online payments through the popular Unified Payments Interface (UPI) platform on Thursday evening due to "technical" issues. The National Payments Corporation of India (NPCI), which runs the UPI platform, said a few banks' systems faced troubles due to which people faced inconvenience. There were "intermittent UPI connectivity issues as a few of the banks were having some internal technical problems", the NPCI said in a late evening statement. The statement came in response to a slew of complaints on social media platforms about the UPI outage. NPCI stressed that its systems are working fine and it has worked with the lenders for a quick resolution. The UPI platform had witnessed over 18 billion transactions with an underlying value of over Rs 24 lakh crore in June. There is an intense debate over who should pay for the platform. At present, it is subsidised by the government to encourage citizens to pay more using the online method.
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PhonePe maintains its leadership on the UPI leaderboard, capturing a 46.46% market share in June, processing over 8.54 billion transactions, according to NPCI data
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After reaching a record high in May, UPI transactions dropped in volume and value in June 2025, with IMPS, FASTag and AePS data also showing month-on-month declines
To make the KYC process easier, markets regulator Sebi on Monday said that registered intermediaries are allowed to use 'e-KYC Setu System' of National Payments Corporation of India (NPCI) to perform digital KYC. Registered intermediaries can use this facility to perform digital KYC, as an additional alternate mechanism available to them to carry out Aadhaar-based e-KYC of their clients. Under the present framework, registered intermediaries use e-KYC services of Unique Identification Authority of India (UIDAI) in the securities market. This service has been accepted as a valid process for digital Know Your Client (KYC) verification using KYC User Agency mechanism and or the Digilocker. NPCI along with UIDAI has developed and implemented a system known as 'e-KYC Setu System' to enable digitization of the customer onboarding.
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The rebound follows a dip in April, when UPI volumes declined from 18.3 billion in March. That slump was attributed to multiple service disruptions that affected payment flows
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In March, the volume reached 18.3 billion and the value stood at ₹24.77 trillion, marking a 14 per cent and 13 per cent rise, respectively