TRAI has objections to Truecaller displaying a 'frequently blocked' badge within the dedicated number series, with a senior regulatory official saying that such tagging is "not advisable" as it tends to misguide and confuse telecom consumers, creating unwarranted suspicion about calls from 1600 and 140 categories that otherwise fall under the regulated framework. Instead, the regulator believes that Truecaller should display a label informing users that they can "exercise their choice" to block unwanted communication from the 140 series through TRAI's official Do Not Disturb (DND) preference management app. According to the Telecom Regulatory Authority of India (TRAI) official, the solution lies in creating further awareness and outreach around the DND, to educate people about the choices they have. TRAI has mandated the use of 1600 series numbers for service and transaction calls by regulated banking, financial services and insurance or BFSI entities, and government-to-citizen ...
He added that constructive engagement with the authorities remains central to the company's approach
Your phone may warn you about spam before you answer. But who decides which calls get that tag, and on what basis? Read on
Truecaller said that the new version of the iOS app leverages Apple's Live Caller ID Lookup framework to provide live caller ID without compromising on the user's privacy
The Income-Tax Department Thursday carried out searches at offices of global caller ID platform Truecaller on charges of tax evasion, official sources said. The Stockholm-headquartered company said it was cooperating with the investigators. Tax officials said the searches were aimed to gather detailed information and check documents in connection with certain charges of tax evasion including those pertaining to transfer pricing (TP) issues. According to the company's website, Truecaller has offices in Bengaluru, Mumbai and Gurugram in India. The company said in a public statement that "On Thursday 7 November 2024, Truecaller's India offices were visited by Indian Tax officials." "Truecaller are currently assisting the authorities to the full extent at our offices. This came without prior notice and Truecaller are currently awaiting official confirmation and communication from the tax departments," it said. This is not an uncommon practice and Truecaller will cooperate fully with
The Auto-Block Spam feature is now accessible to iPhone users on iOS 18, exclusively for Truecaller Premium subscribers using the latest version 13.12 from the Apple Store
DoT is also preparing terms of reference for allocation of satellite spectrum
AI Call Scanner is built into the Truecaller Android app, is part of the premium subscription and being rolled out in the US first, followed by India and other markets, said the company in press note
With the help of Microsoft Azure AI Speech Personal Voice, users can record digital versions of their own voice within the Truecaller application and use them to answer calls
Moreover, 90% of respondents admitted that they get spam calls despite being registered on DND list. This clearly indicates that the DND list is still not working for the consumers.
It appears that there will be no upper limit on how many times a message can be edited. However, the option to edit a message may not be available after 15 minutes of a message being sent
Receiving spam calls on WhatsApp, especially from international numbers? Soon you would be able to detect spam calls on messaging apps like WhatsApp. Watch the video to know how
Truecaller's Chief Executive told Reuters that the caller identification service is in the beta phase, and will be available for the users by the end of May.
For Truecaller, India is its biggest market with 250 million users. It has 350 million users globally and earns its revenue from advertising, and subscription services
Users receive both audio and video calls from these phone numbers which mostly carry country codes belonging to Ethiopia, Morocco, and Swaziland, among others
Bharti Airtel, Reliance Jio, BSNL, and Vodafone Idea have already agreed to implement this new system in compliance with the latest rules
The company opened a facility in Bengaluru, which is its largest office in the world outside of its headquarters in Sweden
Subscribers receiving unwanted calls from personal phone numbers that promote brands, says survey
Swedish caller identification app Truecaller announced that it has revamped its app for iOS users to offer better protection against spam and scam
Considering the number of reports on spam calls in India, a voice assistant to filter them will be a huge step