You are here: Home » Finance » RBI Policy » News
Business Standard

Two RBI schemes launched by prime minister to deepen bond market: Experts

Two innovative, customer-centric schemes launched by Prime Minister Narendra Modi on Friday will result in deepening the bond market by broadening the base of investors, experts said

bond market | Reserve Bank of India | Narendra Modi

Press Trust of India  |  New Delhi 


Two innovative, customer-centric schemes launched by Prime Minister on Friday will result in deepening the by broadening the base of investors, experts said.

The launch of schemes -- Reserve Bank's Retail Direct Scheme and Integrated Ombudsman Scheme -- will expand investment opportunities in the country and ensure easier access to capital markets with simple and secure mechanism. Similarly, the One Nation-One Ombudsman system has taken shape in the banking sector with the Integrated Ombudsman Scheme.

The announcement made by the prime minister will result in deepening the by broadening the base of the investors, industry chamber CII Director-General Chandrajit Banerjee said.

"The schemes will not only allow retail and small investors to have easy access to capital markets, including government securities, but also ensure the availability of grievance redressal mechanism to them for effective resolution of customer complaints related to regulated entities," he said.

Improving the regulatory grievance redressal mechanism, while the banking ombudsman has been in place since 1995, the system was always viewed askance by consumers, said Anjana Potti, partner at J Sagar Associates (JSA).

"One of the primary concerns was the lack of maintainable grounds on which the consumer could challenge the actions of a regulated entity at the ombudsman or a rejection of the complaint on technical grounds, resulting in a preference for the consumer court notwithstanding the extended timelines for redressal.

"The move to integrate the systems and expand the grounds for complaints may see a positive response from consumer," she said.

Commenting on the schemes, Resurgent India Managing Director Jyoti Prakash Gadia said that with the entry of small retail investors in government securities, the market will get broad-based and volumes will increase with more opportunities and the ease of investments.

PayNearby CEO Anand Kumar Bajaj said the Ombudsman scheme will go a long way in enhancing customer confidence as it will effectively address grievances on fraud and failure of payment related to prepaid instruments, including cards and digital wallets.

With the growing prominence of digital payments, there is a rapid growth of high-volume, low-value transactions, especially on platforms such as UPI and AePS, Bajaj said.

He added that while the pandemic brought about a huge shift towards digitisation, technical declines and transactional failures have also become rampant and can be as high as 40 per cent.

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

Dear Reader,

Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.
We, however, have a request.

As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.

Support quality journalism and subscribe to Business Standard.

Digital Editor

First Published: Fri, November 12 2021. 19:09 IST