Page 3 - Zoho Corporation

Zoho Corporation records 57% rise in CAGR from Zoho Desk in 5 years

Global technology company Zoho Corporation on Thursday said its customer service platform Zoho Desk, witnessed a 57 per cent compounded annual growth rate in revenues over the last five years. Zoho Desk unifies Human-Driven and Bot-powered customer service capabilities to help brands provide conversational experiences. Zoho Desk built at the company's rural office in Tenkasi in Tamil Nadu was rolled out in 2016. It has witnessed a 57 per cent rise in CAGR in terms of revenue over the last five years and 45 per cent globally. Zoho Desk currently serves over one lakh businesses around the world, a company statement said. Zoho said it has introduced new capabilities in Zoho Desk which include blended conversations - a combination of human driven and bot-powered conversational service experiences as well as several refinements to the user interface to make it simpler, faster and more accessible to users. "During these challenging economic times, the best companies are doubling down on

Saas-based accounting platform Zoho Books has eyes on world markets

Zoho, which so far was focused on India, is expanding its footprint in countries such as Latin America, Mexico and Africa

Zoho Corp revenue hit $1 billion in 2021, India business grew 77%

Company plans to double investments in blockchain and AI

Zoho built capabilities steadily to reach $1 billion in revenue: CEO

'We hope to continue to serve our customers by bringing the highest quality offerings at very affordable prices'

Zoho Corporation's business operating system grows 150% in last two years

License upgrades by customers who adopted Zoho One five years ago have increased 92 per cent, contributing to this growth.

Zoho's Vembu warns SaaS players of slowdown; sees growth, hiring decline

The company is betting big on tier II and tier III cities because it says a big part of the talent pool comes from there

Zoho Corporation will not list as long as I am CEO, says Sridhar Vembu

This is simply to preserve our operational freedom and culture, said Vembu

Zoho comes up with new platform for unifying marketing operations

It provides stakeholders across the entire marketing organization with a single, shared view of critical information for improved collaboration and results.

Zoho business operating system user base grows 60% globally, 104% in India

Introduces six apps, three services and seven major platform enhancements on its operating system for business

Zoho Corporation invests $5 mn in medical devices startup Voxelgrids

Voxelgrids' indigenous MRI technology provides a next generation, cost-effective alternative that enables healthcare facilities to save on capital and operational expenditure

95% Indian firms to continue with remote work for next two years: Survey

The survey also found that 89 per cent of respondents believe implementing a work-from-home policy has led to an increase in security challenges faced by their organisation

Zoho takes on Microsoft, Google with unified Workplace platform

Zoho has launched a fully integrated, single software platform that brings together collaboration, productivity and communications tools under one roof

Zoho partners with 450 Maharashtra state-run schools for digital learning

The Chennai-headquartered SaaS firm has designed the Zoho Classes suite where teachers can upload courses, broadcast live classes and share assignments under set deadlines

Keep office going under lockdown via video conference on phone or laptop

Cost-effective video-conferencing tools are enabling team discussions and client meetings

Zoho Corporation cancels bonuses, but avoids any layoffs due to Covid-19

In view of dip in US GDP, the company has prepared itself for a larger hit on its business

Kiran Mazumdar-Shaw wins EY Entrepreneur of the Year award for 2019

Awards announced for nine other categories; Adi Godrej gets Lifetime achievement award

Zoho announces updates to its tech suite, launches Zoho Analytics, chatbot

Zoho Analytics is a software that will allow top executives to get insights across multiple departments

India would be among top 2 contributors to Zoho in 5 years: Sridhar Vembu

Our customer base is mostly from the private sector; with the data centres, we will expand our exposure to the public sector' says CEO of Zoho, Sridhar Vembu

In 5 yrs, India will be among top 2 contributors to Zoho: CEO Sridhar Vembu

Vembu said Zoho is adding India language support to address requirements of local customers. It is also adding the implementation support to help people map out how to implement Zoho products

Zoho to offer IoT under customer relationship management: Sridhar Vembu

Zoho Corporation, the SaaS-based company is planning to expand its business to the Internet of Things (IoT) offerings under its Customer Relationship Management (CRM) for industries including automotive sector. The company, which has been into organic growth so far, would be looking for small tuck in acquisitions as the global SaaS industry is moving towards consolidation now, said Sridhar Vembu, CEO of Zoho.The company has integrated WebNMS, a division which has been working on IoT, into Zoho as part of integrating its offerings. It may be noted that the company last year launched an integrated offering under Zoho One, which currently offers all its 40 suits as a bundled product and this has boosted its growth projections."CRM is evolving to be the centre of business. Suppose somebody sells you an airconditioner, they want to know how well the unit is doing and need to send a technician if there is some problem detected. IoT becomes the centre of the CRM strategy. That is how we see .