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Page 2 - Trai On Spam Calls

Trai urges DoT to encash Rs 115 cr from telcos for spam-related violations

The telecom regulator maintains that telcos are responsible for controlling unsolicited commercial communications under the Telecom Commercial Communications Customer Preference Regulations

Trai urges DoT to encash Rs 115 cr from telcos for spam-related violations
Updated On : 11 Sep 2024 | 11:55 AM IST

Trai's anti-spam push: 50 firms blacklisted and 275,000 lines cut by telcos

Trai has introduced new regulations requiring telecom operators to block promotional calls originating from unregistered sources after receiving over 790,000 complaints about spam calls

Trai's anti-spam push: 50 firms blacklisted and 275,000 lines cut by telcos
Updated On : 04 Sep 2024 | 10:02 AM IST

Rogue robocallers behind Trai's bid to dial up rules against spam

Currently, spam is classified as "unsolicited commercial communication (UCC)", typically disseminated by UTMs

Rogue robocallers behind Trai's bid to dial up rules against spam
Updated On : 04 Sep 2024 | 12:15 AM IST

Trai invites comments on regulations against spam commercial calls, texts

Certain issues have arisen during the implementation of regulatory framework to protect consumers from unwanted promotional calls, said Ministry of Telecommunications

Trai invites comments on regulations against spam commercial calls, texts
Updated On : 28 Aug 2024 | 4:50 PM IST

Telemarketing calls: Latest Trai order must be implemented effectively

While the telecom regulator and the govt have tried to check unsolicited calls in the past too, the implementation of the prescribed norms has fallen short of what has been envisaged

Telemarketing calls: Latest Trai order must be implemented effectively
Updated On : 15 Aug 2024 | 10:39 PM IST

Trai directs service providers to stop spam calls, blacklist callers

Such unregistered callers will be blacklisted for up to two years, the statement said, adding that telecom service providers would need to submit updates on action taken on scam callers

Trai directs service providers to stop spam calls, blacklist callers
Updated On : 13 Aug 2024 | 10:42 PM IST

Trai intensifies crackdown on spam, robocalls with new directive to telcos

Telecom firms are only allowed to use the 140 series to make calls to consumers, however, unregistered telemarketers continue to use 10-digit phone numbers, making identification a challenge

Trai intensifies crackdown on spam, robocalls with new directive to telcos
Updated On : 02 Aug 2024 | 11:29 AM IST

DoT's 100-day agenda intact: Crackdown on rising spam calls, text messages

DoT is also preparing terms of reference for allocation of satellite spectrum

DoT's 100-day agenda intact: Crackdown on rising spam calls, text messages
Updated On : 06 Jun 2024 | 8:08 PM IST

DoT's likely 100-day aim: Govt to crack down on rising spam calls, messages

New inter-ministerial panel to coordinate policy, AI-based consent platform in works

DoT's likely 100-day aim: Govt to crack down on rising spam calls, messages
Updated On : 07 May 2024 | 11:20 PM IST

India's battle against scam epidemic: Govt, telcos tackle rising frauds

In this part of the year-end series, we unravel the web of tele-frauds and spams

India's battle against scam epidemic: Govt, telcos tackle rising frauds
Updated On : 25 Dec 2023 | 10:53 PM IST

Trai asks Principal Entities to onboard digital consent acquisition system

In line with its drive to curb spam and pesky messages, TRAI on Tuesday asked banks and other entities sending out commercial messages to telecom subscribers via SMS or voice calls to take "urgent" steps to be onboard Digital Consent Acquisition (DCA) system as per stipulated timelines. The DCA has the facility to seek, maintain, and revoke the consent of customers for commercial and promotional messages and calls. The crackdown on spam and pesky messages had seen TRAI issuing direction in June this year to all the access providers to develop and deploy the Digital Consent Acquisition (DCA) facility for creating a unified platform and process to seek, and register customers' consent digitally across all telecom operators and 'Principal Entities'. "All the Principal Entities' are hereby requested to take urgent necessary steps to be onboard the DCA system as per the timelines prescribed in Direction dated 02.06.2023. For any clarification, information, details in the matter, PEs may

Trai asks Principal Entities to onboard digital consent acquisition system
Updated On : 07 Nov 2023 | 10:42 PM IST

TRAI disconnected 32,000 spamming telemarketers in 2022, double of 2021

TRAI classifies any sender of commercial communication who is not officially registered as telemarketing with Access Providers such as Reliance Jio, Bharti Airtel, Vodafone Idea, and BSNL, as UTMs

TRAI disconnected 32,000 spamming telemarketers in 2022, double of 2021
Updated On : 27 Jul 2023 | 12:31 AM IST

Telecom regulator to meet OTT cos on action against phishing, spam calls

Trai will soon call a meeting with the makers of OTT communication apps to discuss how these apps can be integrated into the regulator's mechanism for controlling spam and phishing

Telecom regulator to meet OTT cos on action against phishing, spam calls
Updated On : 22 Jun 2023 | 1:48 PM IST

TMS Ep453: NASSCOM AI regulation, spam calls, markets, cyclones categories

Is Nasscom's attempt at AI regulation enough? Are financial service providers licensed to spam? Will El Nino-related worries trigger a market correction? How are cyclones named and categorised?

TMS Ep453: NASSCOM AI regulation, spam calls, markets, cyclones categories
Updated On : 13 Jun 2023 | 8:00 AM IST

Telcos to share data with each other to curb the menace of pesky messages

According to the latest directives issued by Trai, telecom companies have until July 31 to develop and deploy a mechanism to acquire consent from customers

Telcos to share data with each other to curb the menace of pesky messages
Updated On : 07 Jun 2023 | 9:22 AM IST

TRAI gives companies 2 weeks to verify templates for sending commercial SMS

Earlier this year, TRAI noticed that some of the registered headers and templates were being misused by telemarketers and directed the entities to re-verify them

TRAI gives companies 2 weeks to verify templates for sending commercial SMS
Updated On : 26 May 2023 | 11:01 AM IST

WhatsApp tests 'edit button' for sent messages in beta: Here's how it works

It appears that there will be no upper limit on how many times a message can be edited. However, the option to edit a message may not be available after 15 minutes of a message being sent

WhatsApp tests 'edit button' for sent messages in beta: Here's how it works
Updated On : 15 May 2023 | 11:36 AM IST

WhatsApp to partner with Truecaller to end the menace of spam calls

For Truecaller, India is its biggest market with 250 million users. It has 350 million users globally and earns its revenue from advertising, and subscription services

WhatsApp to partner with Truecaller to end the menace of spam calls
Updated On : 09 May 2023 | 1:05 PM IST

Receiving dubious calls, messages on WhatsApp? Here's what you should know

Users receive both audio and video calls from these phone numbers which mostly carry country codes belonging to Ethiopia, Morocco, and Swaziland, among others

Receiving dubious calls, messages on WhatsApp? Here's what you should know
Updated On : 08 May 2023 | 12:00 PM IST

Trai wants telcos to use AI-based spam filters for pesky calls, messages

Bharti Airtel, Reliance Jio, BSNL, and Vodafone Idea have already agreed to implement this new system in compliance with the latest rules

Trai wants telcos to use AI-based spam filters for pesky calls, messages
Updated On : 02 May 2023 | 11:58 AM IST