Union questioned Zomato's earnings calculations and benefits, saying fuel costs, unpaid leave and limited insurance weakened claims of fair pay in the gig economy
Goyal explained that Zomato gig workers earn a steady income, get welfare support, have flexible schedules, and are not pressured by 10-minute delivery promises, countering claims of exploitation
Eternal Founder Deepinder Goyal on Friday batted for "less regulation" for India's gig economy, arguing that it will eventually help bring more people into the "organised" workforce. The remarks come at a time when gig workers' unions have been staging protests, demanding better payouts and improved working conditions. Goyal also defended 10-minute deliveries, explaining that they are enabled by the density of stores around a user's home and not by "asking delivery partners to drive fast". Eternal owns food delivery major Zomato and quick-commerce firm Blinkit. The Gig & Platform Services Workers' Union (GIPSWU) last month wrote to Union Minister for Labour and Employment Mansukh Mandaviya raising several issues, with a key highlight being their demand to "urgently discontinue 10-20-minute service delivery mandates to prioritise worker safety". In November, the government notified all four labour codes, ushering in major reforms, including universal social security coverage for ..
The surge in sales activity, across different platforms, came even as gig worker unions had called a nationwide strike
In a post on X, Goyal said concerns around quick deliveries often stem from a misunderstanding of how the system works
Food delivery aggregators Swiggy, Zomato and magicpin on Thursday said they recorded a massive surge in orders on New Year's Eve, even as a section of gig workers went on strike demanding better pay-outs and improved working conditions, with the agitation having a negligible impact on their operations. The Gig & Platform Service Workers Union (GIPSWU) said over 1 lakh workers from 22 cities joined the strike, including 14,000 of its members from major cities like Delhi, Mumbai, and others. However, according to estimates, there are over 12.7 million gig workers in India, with government think tank NITI Aayog saying the gig workforce is expected to rise to 23.5 million by 2029-30. India's third-largest food delivery platform magicpin said lakhs of orders poured in every hour across metros on New Year's Eve. In a post on X, Eternal Founder Deepinder Goyal said, "Zomato and Blinkit delivered at a record pace yesterday, unaffected by calls for strikes that many of us heard over the ...
Quick commerce and food delivery platforms saw an uptick in New Year's Eve demand, with grapes searches surging on Instamart and purchases spiking on Zepto
Delivery and quick commerce platforms raised per-order payouts and rolled out fresh incentives for December 31, even as gig worker unions called a nationwide strike over pay and conditions
Zomato's year-end data for 2025 shows Delhi NCR as its busiest market, logging over 40 million more orders than Mumbai and Bengaluru, driven by campuses, festivals and transit hubs
Food delivery platforms Zomato and Swiggy are offering more incentives to their delivery partners, a standard practice they follow on festive periods, to ensure minimal disruptions in services on New Year's Eve amid strike call by gig workers' unions. Telangana Gig and Platform Workers' Union (TGPWU) and Indian Federation of App-Based Transport Workers (IFAT) have claimed that lakhs of workers are set to join the nationwide strike to demand better payouts and improved working conditions. The strike may affect the operations of food delivery and quick commerce firms like Zomato, Swiggy, Blinkit, Instamart and Zepto on New Year's Eve, when demand is at an all-time high, according to industry sources. Zomato has offered delivery partners payouts of Rs 120 to Rs 150 per order during peak hours between 6 pm and 12 am on New Year's Eve. The platform has also promised earnings of up to Rs 3,000 over the course of the day, subject to order volumes and worker availability, people in the know
The first strike was staged on December 25, which disrupted Swiggy and Zomato food deliveries during the day in Gurugram and Noida
Delivery and quick commerce platforms are tightening operations and safety measures ahead of December 31 as gig worker unions plan a nationwide log-out strike over pay, conditions and social security
Vipin Kapooria, Chief Financial Officer of Eternal-owned quick commerce major Blinkit, has resigned a year after he joined the firm, sources said on Tuesday. Kapooria, a former Flipkart executive, has "moved on" from Blinkit, said people close to the development. There was no formal statement from Blinkit or its parent firm Eternal regarding the development. Kapooria's resignation comes at a time when competition in India's e-commerce space has intensified, and days after rival Zepto filed preliminary papers with markets regulator Sebi to raise Rs 11,000 crore through its initial public offering (IPO) using a confidential route. His former employer Flipkart is also reportedly gearing up for a potential listing next year.
The stock price of the parent company of food delivery platform Zomato and quick commerce Blinkit, was down 2% at ₹277.10 on Tuesday, trading at its lowest level since July 21, 2025.
Rising incomes, cheap smartphones and data, and improved roads have begun knitting smaller cities and industrial hubs into the national economy
Vipin Kapooria has resigned as chief financial officer of Blinkit, a little over a year after joining the quick commerce platform, as competition in the segment intensifies
Swiggy share price extended losses to fourth session, while Eterna share price reversed gains on Friday. The share prices were trading 1.77 per cent and 0.53 per cent down, respectively, as of 9:40 a.
According to the worker unions, gig workers are demanding clear and fair pay systems and the withdrawal of "10-minute delivery" models, which they say put lives at risk
Based on channel checks, Elara Capital analysts said the QSR universe is seeing soft demand trends in the current quarter, even after recent GST rate cuts.
From Sebi's investor-friendly rule changes and PM Modi's West Asia tour to debates on power grid reform, shrimp exports and a Zomato biography, here's today's Best of BS Opinion.