Saas Industry

Zoho launches Zia Hubs to harness AI from unstructured business data

Global technology company Zoho has unveiled Zia Hubs, designed to help organisations using Zoho WorkDrive to gain deeper business insights from various types of information, a top official said. Zia Hubs is part of the Zoho WorkDrive, and acts as a tool to extract intelligence from Unstructured Business Data. Zia Hubs is a foundational element of Zoho's long-term AI strategy, laying the groundwork for a future where intelligent agents can act contextually on content across the company's entire product suite. According to company CEO Mani Vembu, Zia Hubs bring a common model to company data, exposing unused information to powerful capabilities and services, including agentic AI, comprehensive analysis and accurate unified search. "According to IDC, 80 per cent of business data is unstructured. Most unstructured data is text-based, meaning pertinent information lives within email conversations, social media posts, word processor documents or audio and video transcripts," he said in a

Biz2x aims to secure ₹17,000 crore loan disbursal to MSMEs in FY26

Biz2X, a digital lending SaaS platform, is eyeing to disburse Rs 17,000 crore loans to MSMEs in 2025-26 against Rs 14,000 crore in the fiscal ended March 2025. The company said it facilitated over Rs 14,000 crore in loan disbursements through its India operations in 2024-25, continuing with the year-on-year growth of 25-30 per cent. The turnkey global SaaS platform enables financial institutions to provide a customised online lending experience for small and midsize business customers. This growth reflects the company's strong focus on AI-driven product enhancements and deeper solution integration, which is driving new customer acquisition and has strengthened lending infrastructure, said Rohit Arora, co-founder and CEO of Biz2X and Biz2Credit. "We see that if we can maintain the current pace of growth, then we can increase it by another 1520 per cent this fiscal year. Obviously, there are some areas of concern, especially with the global situation regarding US tariffs, because Ind

Perfios strengthens portfolio with IHX, its third acquisition this year

Goswami explained that deal would tackle ecosystem-level challenges such as lack of real-time transparency, inefficiencies in claim processing and the rising cost burden in healthcare for customers

From Amazon to Google: Global SaaS companies face fresh tax demands

Demands raised for FY22, FY23

Indian SaaS market likely to grow to $100 billion by 2035, says report

Digital-native businesses will increase their software spend from $4.6 billion in 2025 to $26 billion by 2035, as they build deeper digital capabilities

SaaS implementation delays result in business losses: Zoho, IDC report

While speed of implementation is critical, 75% of enterprises surveyed said they faced delays, resulting in an average time overrun of 57% and a cost overrun of 43%

SaaS unicorn Perfios acquires financial crime management company Clari5

The company said the acquisition strengthens its fraud and risk management (FRM) capabilities and drives product-led synergies. Perfios said the move solidifies its presence across key global markets

IIMs develop framework for SaaS adoption in capital markets, banking sector

Researchers at Indian Institute of Management (IIM) at Lucknow, Amritsar and Kashipur have combined to develop a new framework to guide the country's capital market players and banking sectors in adopting technologies that would enable them to use software without installing them. Referred to as Software-as-a-Service (SaaS) technologies, these are cloud-based services that deliver software applications over the Internet, eliminating the need for organisations to install and maintain software on their own servers. While SaaS is widely used globally, its adoption in India, particularly among regulated industries, has been slow. The research delves into the reasons for this hesitation and offers insights into how firms can assess risks involved in adopting SaaS. The research has been published in the prestigious Journal of Organisational Computing and Electronic Commerce. "Popular SaaS applications include Google Drive and Microsoft 365. While SaaS offers cost savings and flexibility,

Kovai.co acquires Bengaluru-based business-to-consumer SaaS company Floik

This strategic move aims to enhance the capabilities of Kovai.co's artificial intelligence (AI)-powered knowledge management software

UnifyApps raises $20 mn Series A to deliver AI agents across enterprise

UnifyApps integrates deeply with all SaaS applications within an enterprise, making it easy for enterprises to view and manage all their data in a single place

IBM acquires Prescinto for renewable energy asset performance management

Prescinto's APM capabilities help organisations simplify operations and maintenance to maximise ROI

AI will overhaul CX, downsize teams, believe 89% industry leaders: Report

Around 92 per cent of Indian industry leaders believe that AI is fundamentally altering everything they know about CX, according to the Zendesk study

Indian SaaS sector likely to reach a market size of $50 billion by 2030

Amongst the surveyed organisations, 99 per cent of firms in India said that they plan to increase their cyber budgets, with half of them anticipating a 6-15 per cent rise

B2B SaaS firm Rocketlane raises $24 million in Series-B funding round

The firm claims that the latest funding comes even as it has $11 million in reserves. In total, it has raised $45 million in funding to date

SaaS major Zoho Corporation announces an updated 'CRM For Everyone'

Currently in a beta phase, Zoho plans a full roll out by the end of 2024

Oracle doubles down on artificial intelligence investments in India

Oracle Database 23ai, the latest release of Oracle's converged database, is in line with the company's sharp focus on AI

SaaS startup Plotline raises $2.6 mn in seed round from Elevation Capital

SaaS (software-as-a-service) startup Plotline has raised USD 2.6 million (Rs 20.9 crore) in a seed funding round from venture capital firm Elevation Capital. The company plans to use the capital to expand overseas. Based in San Francisco and Bengaluru, Plotline serves industry majors in the likes of Dream11, Khatabook, BharatPe, CoinDCX, Niyo, Step, and Kredivo. "Strategically deploying its USD 2.6 million seed round to bolster key functions across R&D (research and development), marketing, and sales, Plotline is now looking ahead to drive expansion in the US, the Middle East, Africa, and Asia-Pacific regions," the company said in a statement.

Freshworks founder Mathrubootham steps down as CEO, Woodside takes charge

Girish Mathrubootham becomes executive chairman of Nasdaq-listed SaaS firm to focus on 'long-term' vision

Trust Fintech sets IPO price band at Rs 95-101 per share; to open on Mar 26

Trust Fintech Ltd, a provider of SaaS product-focused fintech software solutions, on Wednesday fixed the price band at Rs 95-101 per share for its initial public offering. The Initial Public Offer (IPO) will open on March 26 and conclude on March 28. The anchor portion will be opened on Friday, the company said in a statement. The IPO is only a fresh issue of 62.82 lakh equity shares with a face value of Rs 10 each through the book-building route. The company's shares will be listed on NSE's small and medium enterprises platform Emerge, it said. At the upper end of the price band, the company intends to raise up to Rs 63.45 crore. Investors can bid for 1,200 equity shares as a minimum, and subsequently in multiples of 1,200 equity shares. The firm plans to utilise the proceeds from the public issue to establish a new development facility at Mihan SEZ in Nagpur to procure hardware and upgrade IT infrastructure; to enhance, maintain, and upgrade existing products. It will also use

IPO-bound Unicommerce expanding oversees ops by client acquisitions

IPO-bound SaaS platform Unicommerce is expanding its overseas operations by onboarding more clients, a top official said on Tuesday. Unicommerce is already serving 46 clients in Singapore, the Philippines, Indonesia, the UAE, and Saudi Arabia and is now expanding these operations by adding more clients. Some of its clients in these markets include the UAE-based fashion brand Redtag, the Philippines-based kids' wear brand Edamama and the UAE-based logistics player RSA Global. "After building a solid foundation in the country, international markets are a growth area for us now and we will now be expanding our operation in these overseas markets. "The domestic e-commerce market is ahead of most other markets in the region allowing us to offer future-ready solutions for our overseas clients," Kapil Makhija, managing director & chief executive told PTI Tuesday. Its domestic clientele includes Lenskart, Fabindia, Zivame, TCNS, Mamaearth, Emami, Sugar, Boat, Portronics, Pharmeasy, GNC, .